Pre-order FAQs

• Special made-to-order polo shirts are coming your way, Crew! These customized polo shirts are exclusively offered online for a limited period only.
• Note that merchandise on pre-order is currently not on hand and will be shipped out after 4 weeks.

• All pre-orders require full payment to be made at checkout via Gcash or Credit/Debit card to secure and reserve the stocks for you.
• Cash on delivery (COD) is not allowed for pre-orders. Pre-orders made via COD will automatically be cancelled by our customer service team.

Pre-order period is from October 25 – November 8 only. Pre-orders will be shipped out after 4 weeks. ETA will follow the normal delivery period.

October 25 - November 8, 2021
11:59 PM
After 4 weeks Check delivery lead time table.
04-06 working days
06-10 working days
10-12 working days
12-14 working days
*Working days exclude Sundays & Holidays.
Shipping & Delivery to Philippines residents only.
Our online store receives order non-stop and you will receive your order based on the standard delivery times.

Each pre-order transaction shall be exclusive to pre-order items only. You cannot check-out if regular items are added to your cart. Any items that are not included in the RGT Polo Express Icons Edition cannot be added to the cart.

You will be receiving the following emails via the email account that was used to create the pre-order.

  1. Confirmation that order has been received
  2. Order will be shipped to your address
  3. Order is out for delivery

Cancellation of pre-order is allowed within 2 hours of purchase only. You can see this on your order confirmation email or on your online store order history. Once the time frame has passed, the option to cancel will no longer be accommodated and all orders are as good as sold and are not refundable.

Only Returns due to wrong color, size, icon and manufacturing defect will be allowed.   Return and Exchange to any REGATTA boutique is not allowed. Customers shall shoulder any shipping fee related to returns.

Refunds will be made according to the payment method used during the pre-order period.

Contact us

If you have any other concerns, please send us a message at or through our Messenger chat accessible via

By ordering, you have read and accepted our pre-order terms and conditions. Also, by participating in this promo, you have signify your consent for us to process your personal information within the extent allowed by law.

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